If you’re also in the market for a new bag, scarf, hat, or trendy pair of tights or knee socks, DSW has a generous selection of add-ons from brands you might already know and love.
As with their shoe selection, the bags and purses found at DSW fit a range of budget amounts. You can pick up a $20 clutch or crossbody bag or a luxe leather tote bag.
Rewards, discounts, and promotions
Another reason to shop for shoes at DSW is the opportunity to get name brand footwear for less.
DSW coupons aren’t hard to come by. But this is especially true if you join theirrewards program.
DSW VIP members receive regular coupons, a birthday discount, and participate in a points-based rewards system with even more deals.
Additional perks include free ground shipping and an opportunity to donate new or gently-used shoes to DSW through the company’spartnership with Soles4Souls.
Besides the satisfaction of a feel-good donation, DSW rewards customers with additional points each month they donate.
The most dedicated DSW fans might download their app or even open up a DSW Visa credit card for maximum points and perks.
And, of course, whether or not you’re a DSW rewards member, there’s always the clearance section if you’re looking for an excellent deal.
DSW reviews and customer service
Many DSW customers come away happy with the wide variety of name brand shoes and the discounts available. However, for the unlucky ones that run into problems with their purchase, DSW is not known for outstanding customer service.
As with most large retail businesses, in-store customer service quality varies depending on the store location. But some companies can make up for inconsistent in-store service by improving their customer support policies in general.
Unfortunately, DSW store employee support often leaves much to be desired, whether in-store, over the phone, or online.
DSW doesn’t accommodate many customers who experience refund, discount, and shipping issues. Generally, interactions with DSW customer service members end up being more of a hassle than a help—and they’re enough to make some people swear off the retailer entirely in theirreviews.
When it comes to DSW, you’ve got to decide what’s most important to you: a great deal or a seamless (and consistent) customer service experience.
For some, it’s the result that makes it all worth it.
If you get your hands on a 25% off coupon that you can use on that glamorous pair of Betsey Johnson heels you’ve been eyeing for months, you just might be in luck at DSW. Especially if there’s no other way you could justify a high price point!
On the other hand, if you’re not willing to risk a potentially lengthy (and frustrating) process if something goes wrong, DSW might not be for you.
After all, for some people, a top-quality customer service experience is worth a higher price tag.
But if you can’t resist a bargain, DSW discounts can be hard to beat!