Fashionphile is the world’s number one reseller of pre-owned luxury items. Founded in 1999 by Sarah Davis, Fashionphile’s mission is to make luxury goods more accessible. And, with over 20 years of success in the market, it looks like they’re doing a good job.
Everyone knows that designer goods can be expensive, and many people just can’t afford to splurge. That’s where Fashionphile comes in. They let customers buy and sell their luxury goods secondhand.
Buying and selling with Fashionphile is incredibly easy. Below, we cover how it works, so you don’t have to worry.
Buying with Fashionphile
Buying luxury goods with Fashionphile is the same as with most places. They have four physical stores—in New York City, San Francisco, Beverly Hills, and Carlsbad, California. Carlsbad is also where their HQ is located.
They also have an extensive online store that works just like normal. Browse for the luxury item you want, add it to your cart, then check out. Most payment options are available, including credit cards and PayPal.
Fashionphile takes authenticity very seriously, and all goods they sell are certified authentic.
The first thing you have to do when selling an item (for instance, a bag) to Fashionphile is to submit their consignment request form. You can do this through their website or their app. Simply fill out the form with information about your bag, along with decent photos of the handbag, and send it through to Fashionphile.
Within 3–5 days (sometimes less), you will hear back from Fashionphile with a quoted buyout price for your bag. Usually, they will prefer to buy your bag straight out rather than offer you a consignment.
If they go via consignment, keep in mind that you get 70% of the selling price if the handbag is under $3,000, and 85% if it’s over $3,000.
If you accept the quote, they’ll send you a free shipping label. You can then ship your bag out to them. You can choose your payout method as either direct transfer or store credit. If you choose store credit, you could be eligible for 15% more.
Once the bag arrives, Fashionphile will pay you the quoted amount. All done!
What kinds of luxury goods does Fashionphile buy and sell?
Fashionphile mainly resells luxury and designer handbags. But they also resell fashion accessories, other luxury goods, jewelry, and watches. If you’re looking for anything designer—be it a tote bag or a face mask—Fashionphile probably has just the right thing for you.
Fashionphile reviews are fairly solid. On TrustPilot, Fashionphile has 1,767 reviews and an average rating of 4.6 stars. Seventy-seven percent of these reviews rate Fashionphile as excellent, and only 9% of Fashionphile reviews are bad (one star).
Sitejabber shows a similar rating, with 2,651 reviews and an average rating of 4.89 stars. In fact, Sitejabber rates Fashionphile as second among consignment companies. Yelp only has 301 reviews, and the average rating is slightly lower at three stars.
Customer service seems to be good, with one customer review saying that they cannot praise them enough. As with any business, some reviews offer mixed feedback. But overall, almost every customer review is positive, and most speak highly of the website, selling process, and products they have bought.
Based on thousands of reviews and over 20 years in business, Fashionphile seems to be a great company providing a popular service. To make sure you have the best experience with them, make sure to follow these tips:
If you’re buying online, read all the information that Fashionphile provides about the luxury item you want. This way you’ll know exactly what you’re getting, and there’ll be no surprises.
If you’re selling with Fashionphile, spend some time reading their Terms & Conditions and FAQs. Have a good idea of how much your bag or item is worth before selling. Also, take some time to understand their fee structure. This way, when they offer you a quote, you can happily take it or leave it. Understanding the process clearly will help you avoid future headaches!
So, is Fashionphile worth it?
If you’re looking for affordable pre-owned designer handbags and other luxury goods, then Fashionphile is a great place to start. Their extensive online store and physical stores will indeed have something for everything.
If you’re looking to sell rather than buy, they’re a great place to consider. With their seamless process, you’ll have cash in the bank for your pre-loved bags without the headache of dealing with a private sale. Just make sure you follow our tips to have the best experience!