MOST POPULAR QUESTIONS
WHEN WILL MY BLUSHANDBAR ORDER SHIP?
We process and ship orders from a variety of suppliers and a warehouse Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 2-3 business days (M-F) of purchase, unless otherwise noted. Typical shipping time for pieces generally take between 2-4 weeks, but some items might ship as fast as 2-3 business days. Details of which can be found in the product description. When your order ships, we will email you a shipping confirmation with tracking information. Please check your spam folder if you did not receive the shipping email. Additionally, you can find the tracking number by clicking "My Account" and then "My Orders."
I LOVE YOUR PIECES AND THE PARTNERSHIP YOU DID WITH FRIENDS! HOW CAN I WORK WITH BLUSH AND BAR?
We love working with a huge range of unique personalities and brands and do so through a wide variety of programs, including Guest Bartender. If you are interested in working with us as a brand or personality partner, please reach out to [email protected]
WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries email [email protected]
DO YOU SHIP INTERNATIONALLY?
Yes, to all countries. We offer FREE shipping/duties on all non promotional products, after discounts are applied.
Additionally, we offer secure one-step checkout via credit card and Paypal for international orders. If your billing address is located in a country that we do not ship to, PayPal will be the only option at checkout.
I JUST RECEIVED MY ORDER, BUT I’D LIKE TO RETURN PART OF IT. DO YOU ACCEPT RETURNS?
Of course! We love experimenting with jewelry and understand that you might occasionally change your mind. You can send most unworn jewelry back within 30-days of the ship date for a full refund or credit. All tags must be attached. Please include your original invoice with your return, and note the reason for return. Without order information, we are unable to process your return. We do not offer free return shipping for international orders.
DID YOU RECEIVE MY RETURN YET?
You will receive an email notification from Blush and Bar when we process your refund. Please allow up to 20 days for your package to arrive and our Returns Department to refund your original form of payment. For more about our return policy, visit the Returns page, or reference the invoice included in your box.
HOW CAN I SHIP MY RETURN BACK TO BLUSHANDBAR?
You can print a USPS return label so you can easily send us your purchase. We will refund the purchase price of your return label when we receive your package. The refund amount should range between $2-7, depending on where you shipped from. You can email [email protected] We are NOT responsible for lost return packages, and recommend you insure and track your package. You are also welcome to use the shipping method of your choice. We do not offer free return shipping for international orders. Please address all returns to:
529 W 179th st. 4C
New York, New York
WHAT IF I CAN'T FIND MY ORIGINAL INVOICE?
Please print out the order confirmation email or the order information in your BaubleBar account. Without this information, we will be unable to process your return.
CAN I EXCHANGE THE ITEM I JUST RECEIVED FOR A DIFFERENT BAUBLE ON YOUR SITE?
Yes! If you need a replacement for the same item, Just return the item via the process above and note the item you want instead. We will refund you the difference.
PAYMENT & BILLING
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard, Discover, American Express and PayPal.
IT LOOKS LIKE YOU CHARGED ME MULTIPLE TIMES. HELP!
Unless you received an order confirmation, we did not charge your card. If your credit card was declined, you may see pending transactions for each attempt to submit payment. The pending transaction will clear up within three to five business days, depending on your bank, and will never turn into a charge. You will always get an email confirmation when an order is successfully placed on our site. Please check your billing address before submitting the order again.