Shipping / Returns / Exchanges - Blush and Bar

Shipping / Returns / Exchanges

U.S. SHIPPING & HANDLING:

We offer free ground shipping on all U.S. orders totaling $59 or greater via USPS, DHL UPS and/or FedEx. Orders being shipped to P.O. Boxes, APOs and FPOs ship via USPS. When your order ships, we will email you a shipping confirmation with tracking information.

PROCESSING TIME:

We process and ship orders from our warehouses in Lafayette, Indiana and/or Columbus, Ohio Monday through Friday, except for federal holidays. Orders with standard shipping are usually fulfilled within 1 business day and arrive at U.S. addresses typically within 2-4 business days (M-F) of purchase.

Processing time for custom/handmade and pre-order / promotional pieces (such as free gifts) may take longer, details of which can be found in the product description and/or your order confirmation email. 

If your order has already shipped and your shipping address was entered incorrectly, a $12 fee will be assessed on any refund request or charged to cover the cost of re-shipping your order once it has been returned-to-sender.

INTERNATIONAL SHIPPING:

When ordering from outside of the United States of America, you ("recipient") are responsible for assuring the product can be legally imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject and is responsible for all import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country.

Blush and Bar is not responsible for any import taxes, customs duties and fees, nor can Blush and Bar predict what they may be.

Any additional charges for customs clearance are responsibility of the recipient and must be fulfilled by the recipient.

Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

To avoid a delay in receiving your order from customs, we strongly suggest:

  • Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.

We do not refund original shipping charges for goods that are refused for delivery at customs.


RETURNS:

Blush and Bar provides a free pre-paid, pre-addressed return shipping label with every qualifying U.S. order within 60 days of the ship date.

We happily accept most unused and unworn merchandise that is complete with tags attached, all original boxes / packaging within 60 days of the ship date for a full refund or store credit. Please be sure to include all promotional items / free gifts with your return, or your refund will be adjusted to deduct the retail value of the gift(s).

Please allow up to 15 business days for your return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact customer service via email: care@blushandbar.com

EXCHANGES:

We offer one FREE resizing (within 2 full sizes) of your ring within 30 days of the original shipment date.  

If you require a resizing of more than 2 full sizes, or you are beyond the free 30-day resizing period, we would still be happy to perform the resize for you, for a nominal $12 re-shipping and restocking fee.

Need to make a return or exchange? Visit our Return Center